FREEDOM ROUTETRANSPORTATIONBook a rideStraight answers before you ride.
Fare rules, scheduling, airport pickups, payment links, stops, luggage, and service expectations.
What transportation services do you provide?
Freedom Route provides Daily Commute rides, transportation to and from Pensacola International Airport, and a Dedicated Driver by the Hour across Pensacola and surrounding Gulf Coast communities.
What is the minimum fare?
Daily Commute and Airport Transportation have a $20 minimum for routes up to 10 miles. Routes over 10 miles are $2.15 per mile calculated from mile one. Dedicated Driver by the Hour is $65 per hour with a two-hour minimum.
What is the difference between a single commute ride and the weekly scheduler?
A single ride is one local trip with an optional return. The weekly scheduler lets you arrange several days under one booking, with separate times and addresses for every first and return ride.
When do I pay?
Daily Commute and Airport customers are typically sent a secure Square payment link after pickup. Dedicated Driver by the Hour requires advance payment and is not confirmed until payment is completed.
Do you track arriving flights?
Yes. When you provide the airline and flight number for an airport pickup, we monitor the incoming flight and attempt to adjust the pickup for delays when driver and vehicle availability permits.
Can I add a stop?
Yes. One scheduled stop is permitted per ride. The $7 stop fee includes up to 10 minutes, followed by $1 for each additional minute.
How far in advance should I book?
Standard notice is six hours. Urgent Airport requests may be offered when scheduling permits and include a $30 urgent-request surcharge.
How is availability protected between customers?
The booking system checks the assigned driver and vehicle and includes travel lead time between the prior customer's drop-off and the next customer's pickup. The lead time is calculated at two minutes per Google route mile.
How many passengers and bags can you carry?
The current vehicles accommodate up to four passengers. Typical luggage capacity is four carry-ons with backpacks or two to three larger suitcases with backpacks, subject to safe fit.
Do you provide chauffeur service?
No. Freedom Route provides professional private transportation, not chauffeur service. Drivers provide practical luggage assistance and customer-focused help while remaining responsible for the vehicle.
Still have a question?
Texting is better—call or text (850) 454-8142, or email admin@freedomroutetransportation.com.
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